Reference

How 299ber Handles Your Personal Information

Your account data, wallet activity, and browsing behaviour on 299ber are handled with clear rules — what we collect, why we collect it, and how long we keep it. Access and eligibility depend on your local law and eligible regions.

bKash & Nagad transaction privacyAccount data you controlCookie and device settingsLive casino and slots
299ber How 299ber Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Encryption in Transit

All data moving between your device and 299ber — including bKash and Nagad payment references — travels over SSL. Your account credentials are hashed and never stored in plain text.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand lobby navigation. You can adjust or withdraw cookie consent at any time from the cookie banner or your browser settings.

Retention and Deletion

Account data is kept while your account is active and for the period required by applicable law after closure. You can request deletion of non-mandatory data by contacting support with your registered details.

Data Access Requests

To see, correct, or export the personal data tied to your account, contact support via live chat or email. Verify your identity with your registered mobile number and we will process the request promptly.

PRIVACY CONTACT

Reach Us About Your Data

Email Support Send data requests or privacy questions to our support address. We aim to acknowledge within one business day and resolve within the period required by applicable law.
Live Chat Open the chat widget inside your 299ber account for real-time help with account data, wallet queries linked to bKash or Nagad, and cookie preference changes.
Account Settings Log in, go to Account Settings, and use the Data and Privacy section to download your activity log or update your communication preferences directly.

Common Questions About Your Data

We collect your name, mobile number, and the payment method you use — bKash, Nagad, or Rocket. Device identifiers and session data are also logged to secure your account.

We do not sell your data. We share only what is necessary with payment processors like bKash and Nagad to complete transactions, and with service providers bound by confidentiality agreements.

Contact support via live chat or email with your registered mobile number. We will compile and send your data within the timeframe required by applicable law in your region.

Yes. You can request deletion of non-mandatory data at any time. Mandatory records — such as transaction logs required by law — are retained for the legally required period before deletion.

Payment references are encrypted in transit via SSL and stored only as transaction identifiers. We do not store your bKash PIN or Nagad account credentials on our servers.

Your account data is retained for the period required by applicable local law, then deleted or anonymised. You can request confirmation of deletion after the retention period ends.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.